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Counselling Services
Counselling
Many Rivers offers counselling for individuals, couples, families and groups. Your first appointment provides the opportunity to discuss counselling options and to answer questions and concerns. This is a good time to discuss special requests, expectations and talk about personal supports and resources. You and your counsellor will determine a plan of service. You will be advised of other services that might be of interest to you. Services may not be available immediately, and you will be advised of any waiting period.
Many Rivers is not an emergency service, but will provide support during office hours. Please ask your counsellor for a list of emergency support services outside our office.
If you find yourself in an emergency situation please check here for numbers to call - Emergency Numbers.
Process
Counselling is arranged by phoning one of our 4 offices.
Confidentiality
Services are confidential. Information about clients is not shared with, or requested from, other agencies unless the client gives permission in writing. The agency's policy is to report instances of child abuse, or situations where a child or others are at risk of abuse.
Counselling is available for children and youth. The counselors will judge whether or not to contact the child's parents. Parents are usually invited to participate in some or all of the counselling.
Who are the counsellors?
Our counselling staff have degrees in counselling, nursing, social work, education, and/or psychology. Areas of study include: counselling, family studies, marriage and family therapy, group work, adult education and child and community development. All counselling staff are qualified with a Bachelors or Masters in a related field such as Social Work, Psychology or Marriage and Family Therapy. Please ask your counsellor about his/her training and experience.
Fees
Many Rivers is a private, non-profit agency and client fees are an important source of its funding. Due to a financial contribution from Yukon Government, counselling fees are subsidized according to a sliding scale fee schedule. Client fees are based on family income and the number of persons supported by that income. Fees range from $30.00 to $100.00 per hour. For people with a family income below $40,000, their fee is automatically assessed at $0. The fee charged for counselling covers: maintaining your file, telephone contact with you or with other professionals at your request. We will never deny services just because someone is not able to pay. Please discuss your individual needs and concerns regarding fees with our staff.
Files
A file is made in your name when you begin
counselling at Many Rivers. This file is the property of Many Rivers and is stored securely
on Many Rivers premises. You may look at your file or copy any information in it that
pertains to yourself Staff has access to client files only when necessary to complete their work. If in
reviewing your file you find any errors you are invited to correct these errors
or indicate any disagreement with the material recorded and you will be invited
to discuss this with a staff member, the Clinical Supervisor or the Executive
Director. All files are kept for seven years after the last entry, and then
shredded. Files for clients under 18 are kept longer than seven years; until
the client reaches the age of 25 (unless after reaching the age of 18, the
client requests otherwise).
Frequently asked questions:
What does the counsellor do?
You and your counsellor will develop plans for your counselling, and will periodically review your progress during counselling. You may be seen as an individual, a couple, a family or in a group. Please be sure to speak out about what you want from counselling. It is your counsellor's responsibility to discuss with you the advantages, disadvantages and possible alternatives to counselling. Your counsellor will answer any questions or concerns you may have.
What if there are problems? If I don't like my counsellor? If it isn't helping?
You have the right to stop counselling at any time you wish. We would recommend that you discuss this with your counselor first, but that is your choice. We would also encourage you to discuss any concerns or complaints you may have regarding your counselling with your counsellor-many times problems can be resolved. Both male and female counsellors are available if this is a particular concern for you. If for some reason you cannot address your concern or complaint with your counsellor, please contact the Clinical Supervisor or the Executive Director, Marilyn Wolovick at 667-2970.
What about confidentiality?
Many Rivers staff is committed to providing confidential, high quality services and will take measures o keep your involvement with Many Rivers private and confidential. Information on file at Many Rivers is released outside the agency ONLY:
- With your permission
- By court order
- In the event of suspected/actual child abuse OR
- In the event of actual/potential risk of serious harm to yourself or someone else.
Prior to the release of any confidential information we will often (though not always in the event of the risk of abuse) discuss the options with you before proceeding.
The staff at Many Rivers would welcome your call if you require further information regarding our counselling services or programs.
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