Welcome to the "Counselling Services" Page
Many Rivers Counselling & Support Services had been offering counselling to many regions of the Yukon since 1969!
We have always upheld the highest standards of care, ethics and professionalism towards our clients and communities. Many Rivers continues to provide counselling that is responsive to the needs of individuals, families and communities.
What Can I Expect from Many Rivers?
You can expect to be treated with respect, professionalism, sensitivity and compassion.
Our counsellors are trained professionals who will hold your well-being and your dignity at the forefront.
You can expect to be heard and valued as a unique individual. The counselling environment is a space created just for you and the counselling relationship is an opportunity to realize your strengths and honour your journey.
How Can I Get Started?
We serve many communities in the Yukon. Please see the Contact Us page and call the office nearest to you.
When you call Many Rivers, you will be directed to one of our Intake Counsellors, who will then gather some brief information from you. Together you will explore what kind of counselling may work for you, and you will find out when your first appointment is.
What Kind of Counselling is Offered?
Our counselling staff come from diverse backgrounds and offer a wealth of training, expertise and knowledge in their field.
Many Rivers also provides workshops in various communities, as well as Critical Incident Response and Employee Assistance Program (EAP) counselling.
Counselling with Many Rivers is usually short-term solution- focussed, but may be renewable on a situational basis.
Who Is Eligible for Counselling?
Many Rivers offers counselling for individuals or groups; as well as children, youth, adults and families.
People who are experiencing severe and unmanaged mental illness and/or active substance use may be referred to other more appropriate services.
As a non-profit society, Many Rivers counselling services are free of charge.
What Issues Do We Work With?
Our counsellors are a multi-disciplinary team that works with a full range of issues.
Some examples include depression and anxiety; work-stress; grief and loss; violence and abuse; crisis intervention; life stress; and family or relationship challenges.
When you call us to begin the counselling process, we will help connect you with a counsellor that best suits your needs.
About Our Confidentiality Policy
We are committed to providing confidential services and will take measures to keep your involvement with Many Rivers private.
Information on file at Many Rivers is released outside the agency only if:
1) you have provided written permission
2) a court has ordered us to do so
3) in the event of suspected or actual child abuse or
4) In the event of actual/potential risk of serious harm to yourself or someone else.
If you have any questions about confidentiality, please don't hesitate to ask your counsellor or one of our regional offices.
About Our Client Files Policy
A file is made in your name when you begin counselling at Many Rivers. This file is the property of Many Rivers and is stored securely on our premises.
You may look at your file or copy any information that pertains to you. If you find any errors, you are invited to address any disagreement with a staff member, the Clinical Supervisor or the Executive Director.
All files are kept for seven years after the last entry, and then shredded. Files for clients under 18 are kept longer than seven years; until the client reaches the age of 25 (unless after reaching the age of 18, the client requests otherwise).
About Our Waitlist
While our waitlist is always changing, generally there is a waiting period of 3-4 weeks before your first appointment. However, you will speak with an intake counsellor very shortly after your first call. We encourage you to contact us for the latest information.
At Many Rivers we understand some people will need to see a counsellor sooner than our waitlist allows. That is why we are introducing a brand new Counselling Drop-In Clinic every Wednesday!
Please see our Drop-In Clinic page for more information.
The Yukon Distress & Crisis Line
If you need support outside of regular business hours, the new Yukon Distress & Crisis Line can help!
Please call 1-844-533-3030
This line is open nightly between the hours of 7pm and Midnight. When you call, a trained volunteer will be there to listen to you and provide support.
If you are experiencing an emergency, please call 911 directly.
The Many Rivers Walk-In Clinic
Drop-In counselling is offered every Wednesday from 10am to 4pm.
Please see our Counselling Drop-In Clinic page for more information on this new program or call our Whitehorse office at 867-667-2970.
For More Information
If you have some questions about our counselling services, you might find our FAQ page helpful.
If you would like more information on our counsellors, please see our Meet the Counsellors page.
Please don't hesitate to Contact Us with any additional questions or to schedule an appointment.