Welcome to the Outreach Van
You've come to the right place if you want to learn more about our Whitehorse Outreach Van program. You will find out how to reach us, what services we offer, who our partners are, how to get involved, as well as a link to our Facebook page and a summary of our stats.
What is the Outreach Van?
The Outreach Van is a partnership program that reaches out to the most marginalized individuals in the city of Whitehorse. Since April 2002, the Outreach Van has provided non-judgemental support, crisis counselling, harm reduction material, nursing and survival gear to people who may not access mainstream services.
We travel the streets of Whitehorse "meeting people where they're at" six nights per week.
How Can I Reach the Van?
You can contact the Outreach workers on-shift by using the following information.
Mobile Outreach Cell Phone:
Monday to Saturday 4pm - 8:45pm
Closed Sundays and Stat Holidays
The Outreach Van strives to minimize the harmful effects of substance use, poverty, homelessness and social exclusion.
As a mobile outreach program that practises harm reduction, we strive to connect with people that may not access mainstream services.
The populations we serve are often street-entrenched and experience discrimination, violence, isolation, crisis and instability in their lives.
The Outreach Van runs on a harm reduction philosophy. This means we provide service that is unconditional, non-judgemental, flexible and pragmatic.
The Outreach Van meets people where they are most comfortable and we strive to make connections with people who may not trust mainstream services. We work hard to break down barriers by building relationships that respect an individual's autonomy, right to self-determination, dignity and safety.
How Can I Reach the Coordinator?
Outreach Van Coordinator:
Office Contact: 867-667-2970 ext. 223
Cell Phone: 867-334-1650
The Outreach Van is a Partnership Program!
The Outreach Van is a unique partnership between Many Rivers Counselling & Support Services, Blood Ties Four Directions Centre, Kwanlin Dun First Nation and FASSY. We pull from each other's strengths and expertise in order to provide a service that is accountable and relevant to the needs of our clients.
Many Rivers Counselling & Support Services is responsible for the operation and coordination of the Outreach Van program.
Many Rivers also provides Van staff who are trained in various types of counselling, youth outreach, mental health & addictions issues, as well as general support, referral and follow-up.
Blood Ties Four Directions Centre provides specialization in harm reduction and the prevention of HIV and Hepatitis C. Staff are Health Educators who are responsible for providing information on HIV/AIDS, Hepatitis C, safer sex and harm reduction practises to clients. Blood Ties staff also provide general support services, including lay counselling and survival gear.
Kwanlin Dun Health Services employ the Outreach Van nurses. They provide health education to clients related to wound management, sexual health, vein care and infection prevention. Nurses provide on-site wound management through cleaning and dressing. Finally, nurses advocate to doctors and other medical professionals for services on behalf of van clients.
FASSY (Fetal Alcohol Syndrome Yukon) provides input around issues that relate to FASD.
Staff provide FASD related expertise, as well as advocacy and follow-up supports for the Van clients.
FASSY staff also provide general support to Van clients, as well as the provision of emergency gear and other Van services.
What Services Does the Van Offer?
- HIV/HepC information, prevention eduction and support
- Sexual health education
- Sterile injection & inhalation equipment
- Needle pick-up & exchange
- Non-judgemental support
- Crisis counselling
- Substance use
- Suicide intervention
- Housing assistance
- Referrals & advocacy
- Violence & abuse
- Safety plans
- Social isolation
- Mental health
- General distress & support calls
- In-home visits
- Wound care
- Health education
- Sexual health
- Vein care
- Blood pressure
- Emergency First-Aid
- Infection Prevention
- Relationship building
- Housing Assistance
- Detox and Treatment
- Crisis Support
- HIV/HepC Health Care
- Violence & Abuse
- Youth Resources
- Victim's Services
- Legal Aid
- Health Care
- Snacks & Water
- Socks, Gloves, Hats
- Jackets & Sweaters
- Hygiene Supplies
- First-Aid Supplies
- Cell Phone Use
Did You Know?
The Outreach Van is Looking for Volunteers!
While our needs shift with the seasons, we are currently looking for people to help out with baking, clothing donations, cleaning and on-call support.
If you are interested in getting involved with the Outreach Van, please contact us at 867-667-2970 (ext. 223).
Did You Know?
We made 10,418 Contacts in 2014!
While our service to people is confidential, we collect stats on some factors such as number of clients, what services were offered, as well as gender and age-group. We believe this is an important step in tracking certain trends in Whitehorse, such as number of people needing food or how many needles were returned.